I began a new job yesterday in the headquarters of one of the nation’s largest home mortgage companies. Part of my job requires customer correspondence on behalf of the company’s executives. Of course, with this type of sensitive communication, training is huge.
The first day of our two-month training process began with two different managers, followed by our trainer communicating the same important message:
You are important.
You are important to this office. You are important to this department. You are important to this company. You are important.
It is such an empowering thing to hear.
And it made me wonder; does the church have something to learn from the business training process?
How often does church leadership say to their staff, ad especially to their volunteers, you are important? You are important to this church. You are important to this vision. You are important to the kingdom of God.
Empowerment is hugely important to achieve buy in and ownership of a job or cause. Whether a church or business, the most important thing leadership can do is empower the people around them. I got a great reminder of that from my trainer. Who knows what we will learn today…
[...] I mentioned earlier this week, hearing “You matter!” has been [...]